OUR VISION
To provide services and products that achieve recognised quality standards free from defect without the need of customer intervention. To totally self regulate the quality of our work.
OUR BELIEFS
We believe that:
- Quality stems from having pride in delivery of service and a desire to maintain a reputation for excellence.
- The attitude and engagement of our people is key to achieving high quality service.
- Our commitment and track record of delivering high standards enhance value to our customers.
OUR COMMITMENT
We will:
- Deliver high quality outputs by self regulation.
- Maintain standards that avoid customer intervention and complaint.
- Keep abreast of applicable legislation and regulations, standards, construction techniques, materials technology and equipment.
- Employ competent personnel and provide appropriate supervision, training, information systems and resources.
- Undertake appropriate surveillance of work activities in order to verify compliance and monitor performance.
- Implement project risk assessment and planning processes that identify the management controls, resources and work methods for effective project execution.
- Establish, measure and review business objectives, key performance indicators and targets for the continued improvement of our strategies.
- Maintain a documented Operations System and control procedures that meet the principles and requirements of ISO 9001, ISO 14001 and OSHAS 18001.
